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Passenger Guide

Essential information for departures, arrivals, transit, and more.
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Cargo

Departures

Find check-in instructions and key procedures for a smooth departure.

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Cargo

Arrivals

Find pre-arrival guidelines for a hassle-free entry.

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Cargo

Transit

Get essential transit details for a smooth connection between flights.

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More Services

Discover additional services for an elevated travel experience

Frequently Asked Questions

Where can I find the check-in counters for my flight?

Check-in counters for both Terminal 1 and Terminal 2 are located on the Ground floor of the departure area. Refer to information screens near the terminal entry gates to locate your airline's counter.

How do I get from one terminal to another?

For quick and convenient transfer between Terminal 1 and Terminal 2, use the airport's prepaid taxi service.. This is a comfortable option at a nominal fare, paid by the passenger.

Where can I find information about my flight's departure gate?

Real-time flight details are displayed on digital screens throughout the airport. Passengers can also make use of the AdaniOne app for any information about departure flights.

What are the security check procedures?

At the security check point, passengers must pass their belongings through a x-ray screening machine and walk through a metal detector followed by frisking by CISF personnel. Follow airport signage for instructions.

Is there free Wi-Fi at the airport?

Yes, complimentary Wi-Fi is available. Passengers using international SIM cards can access Wi-Fi coupons from kiosks located at both terminals.  Click here to connect to the WiFi.

Where can I eat or shop while waiting for my flight?

F&B and retail outlets are available across both terminals. Check the website for more details.

How early should I arrive at the airport before my flight?

  • Domestic flights: At least two hours before departure.
  • International flights: At least three hours before departure.

Are there any special assistance services for senior citizens or passengers with reduced mobility?

Yes, wheelchair assistance and other services are available. Contact your airline or the airport helpdesk for arrangements.  Click here for details.