Passenger Assistance for Missing Belongings
If passengers lose or misplace any valuables at the TRV, they can reach out to the Lost & Found for assistance.
Lost & Found (L&F) Claim Process
Step 1: Contact the L&F department and submit details.
Step 2: The L&F team will verify the details and revert to the passenger.
(Response time is usually 48 working hours)
Step 3: In case the item is found, the lost article/articles may be claimed by producing the following documents:
- Copy of boarding pass
- Copy of any government-authorised photo identity card, preferably Passport/Driving License/ Aadhaar Card/Voter card.
- Form filled and signed by the owner with details of the items being claimed.
If the title holder or owner of the lost item/article is either (i) indisposed, or (ii) residing outside India and is claiming through an authorised claimant, the following documents are to be submitted to the lost & found section:
- Valid government photo-ID of the owner of the item
- Valid government photo-ID of the individual authorised to collect
- An authorisation letter copy has already been shared via email by the passenger to L&F's email ID
Lost and Found Claim Location:
- Lost and Found Office, Terminal 2, Thiruvananthapuram International Airport, Chacka, Kerala. Pin code: 695024
Contact for Lost & Found queries
Domestic Terminal (Terminal 1)
- Airport Manager Office (T1)
- +91 471 2702311 (24/7)
- lostfound.trv@adani.com
International Terminal (Terminal 2)
- Airport Manager Office (T2)
- +91 471 2702711 (24/7)
- lostfound.trv@adani.com
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