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Special Assistance

Support for Passengers with Special Needs
Home - Airport Facilities - Special Assistance

Accessibility and Mobility Support

TRV provides dedicated assistance for passengers with special needs from check-in to boarding to ensure a smooth and comfortable journey. Trained staff are stationed at key checkpoints to offer guidance and support.

Wheelchair Assistance

S No. Partner Contact Information
1 Indigo +91-9311351792
2 Air India Express 0471-2500008
3 Air India 0741-2310310
S No. Location (Airlines) Contact Information
1 Emirates, Air India Express, Maldivian, Kuwait Airways, Qatar Airways, Scoot Air, Malaysian Airlines, Jazeera Airways +91-8086655082
2 Indigo International +91-9311351792
3 Air Arabia +91-8281350457
4 Srilankan Airlines +91-8714979017
5 Gulf Air +91-8714975137
6 AirAsia +91-9074951319
7 Etihad Airways +91- 8714979017
8 Oman Air +91- 8714979017
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Passengers with Reduced Mobility

TRV is well equipped to provide services to passengers/patrons with reduced mobility and special needs.

Contact number:

Terminal 1 (Domestic): (0471) - 2702311 | Terminal 2 (International): (0471) - 2702711/10

Currently, respective airlines assist passengers with reduced mobility.

More Services

Discover additional services for an elevated travel experience

Frequently Asked Questions

How can I request special assistance at TRV?

Passengers need to pre-book a wheelchair service at the time of booking tickets or contact the airline to pre-book the wheelchair service. Additionally, passengers can reach out to our Information Desk available at Departure in case of any further assistance.

Are there facilities available for passengers with reduced mobility?

Yes, passengers can contact the wheelchair assistance desk at Departure Kerbside and the representative will coordinate with the respective airlines for the wheelchair service. There are help phones available at the Departure Drop Point for passenger assistance.

Is pre-booking required for wheelchair services?

Yes, pre-booking is recommended to ensure availability. Contact the airline directly for requests.

Where can I find help phones at the airport?

Help phones are located at key points such as Kerbside, Arrivals, Security Check Area, and Departures.