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Lost & Found
Lost And Found
Wheelchair Assistance Desk
A dedicated desk is available at Kerbside of Departure Gate 1 at Terminal 2.
Accessibility and Mobility Support
TRV provides dedicated assistance for passengers with special needs from check-in to boarding to ensure a smooth and comfortable journey. Trained staff are stationed at key checkpoints to offer guidance and support.
PRM Facilities
PRM Chairs, PRM Washrooms, PRM Tactile Floor, PRM Reserved Parking Area, PRM Reserved Pick up point, PRM Friendly Ramp, PRM Help Desk, PRM designated area at Arrival Belts.
PRM Assistive Devices
Emergency Wheelchair, PRM Landline, Low Height FIDS
Hidden Disabilities
As part of the global Hidden Disabilities Sunflower Program, TRV Airport offers the Sunflower Lanyard for guests with non-visible disabilities. Wearing the lanyard gently indicates that they may require a little extra time, understanding, or support during their journey. Guests wearing the Sunflower Lanyard will receive assistance at both Departure and Arrival areas. To help ensure a smooth and stress‑free experience, we encourage travellers with hidden disabilities to review available support resources before their trip. This can help reduce anxiety and make the airport experience more comfortable. The Sunflower Lanyard and related information are available at the Information Desks located in the Departure Halls of both the International and Domestic terminals at TRV. Visit the Hidden Disabilities Website for more information.
Wheelchair Assistance
| S No. | Partner | Contact Information |
|---|---|---|
| 1 | Indigo | +91-9311351792 |
| 2 | Air India Express | 0471-2500008 |
| 3 | Air India | 0741-2310310 |
| S No. | Location (Airlines) | Contact Information |
|---|---|---|
| 1 | Emirates, Air India Express, Maldivian, Kuwait Airways, Qatar Airways, Scoot Air, Malaysian Airlines, Jazeera Airways | +91-8086655082 |
| 2 | Indigo International | +91-9311351792 |
| 3 | Air Arabia | +91-8281350457 |
| 4 | Srilankan Airlines | +91-8714979017 |
| 5 | Gulf Air | +91-8714975137 |
| 6 | AirAsia | +91-9074951319 |
| 7 | Etihad Airways | +91- 8714979017 |
| 8 | Oman Air | +91- 8714979017 |
Passengers with Reduced Mobility
TRV is well equipped to provide services to passengers/patrons with reduced mobility and special needs.
Contact number:
Terminal 1 (Domestic): (0471) - 2702311 | Terminal 2 (International): (0471) - 2702711/10
Currently, respective airlines assist passengers with reduced mobility.
Facilities for Special Assistance
More Services
Discover additional services for an elevated travel experience
Frequently Asked Questions
How can I request special assistance at TRV?
Passengers need to pre-book a wheelchair service at the time of booking tickets or contact the airline to pre-book the wheelchair service. Additionally, passengers can reach out to our Information Desk available at Departure in case of any further assistance.
Are there facilities available for passengers with reduced mobility?
Yes, passengers can contact the wheelchair assistance desk at Departure Kerbside and the representative will coordinate with the respective airlines for the wheelchair service. There are help phones available at the Departure Drop Point for passenger assistance.
Is pre-booking required for wheelchair services?
Yes, pre-booking is recommended to ensure availability. Contact the airline directly for requests.
Where can I find help phones at the airport?
Help phones are located at key points such as Kerbside, Arrivals, Security Check Area, and Departures.
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